Account Manager

Job Summary

A company is looking for an Account Manager, Expansion to manage customer accounts and drive revenue growth.

Key Responsibilities

• Manage a portfolio of 1,000+ customer accounts, focusing on customer success and revenue expansion
• Identify and execute upsell and cross-sell opportunities to increase Monthly Recurring Revenue (MRR)
• Collaborate with cross-functional teams to ensure a seamless customer experience and monitor key performance metrics

Required Qualifications

• 1+ years of experience in an Account Management role, preferably in a high-growth environment
• Proven success managing a large book of business (1,000+ accounts)
• Experience driving revenue through upsell, cross-sell, or expansion sales motions
• Strong understanding of key metrics such as MRR, churn, retention, and NPS
• Experience working collaboratively with cross-functional teams