Account Manager

Job Summary

A company is looking for an Account Manager to oversee customer accounts and drive their commercial success.

Key Responsibilities

• Own the commercial relationship and overall success of assigned customer accounts
• Lead customer engagements across the contract lifecycle, including deployment coordination, onboarding, training, and ongoing account management
• Identify and develop opportunities for account expansion through upsell, cross-sell, and additional deployments

Required Qualifications

• Bachelor's degree in engineering, business, or a related field preferred; equivalent experience strongly considered
• Experience managing multiple customer accounts in industrial, logistics, or technology environments
• Strong understanding of warehouse, manufacturing, dock operations, or shipping logistics
• Experience supporting or deploying robotics, automation, or engineering solutions in customer environments
• Strong project management capabilities and ability to coordinate complex technical initiatives