Account Manager

Job Summary

A company is looking for an Account Manager to build and maintain strategic relationships with C-level customers, particularly in the Government segment.

Key Responsibilities

• Develop and nurture relationships within assigned accounts to maximize customer lifetime value
• Create and maintain strategic account plans, identifying growth opportunities and aligning solutions with business objectives
• Execute upsell, cross-sell, and renewal strategies to enhance product adoption and customer success

Required Qualifications

• Bachelor's degree in Business, Finance, Accounting, or a related field
• 2-4 years of experience in Account Management, Customer Success, or Inside Sales within a SaaS or technology environment
• Solid understanding of audit and accounting processes, standards, and workflows
• Knowledge of government procurement processes and compliance requirements (preferred)
• Proficiency in CRM systems, particularly Salesforce