Account Manager

Job Summary

A company is looking for a SaaS Account Manager to develop long-term customer relationships and manage a portfolio of accounts.

Key Responsibilities

• Maintain strong partnerships and ensure customers realize value from the platform
• Collaborate with sales, product, and technical teams to support customer needs
• Navigate complex customer environments and lead commercial conversations

Required Qualifications

• Experience in managing customer relationships in a B2B SaaS or enterprise technology environment
• Track record of handling commercial relationships, including renewals and account growth
• Experience with technical products or engineering-led organizations
• Ability to build relationships with both technical and business stakeholders
• Experience collaborating with cross-functional teams to achieve customer outcomes