Account Manager

Job Summary

A company is looking for an Account Manager, SMB to lead customer and partner engagement globally.

Key Responsibilities:

• Build and nurture client relationships, ensuring customer satisfaction and long-term retention
• Act as a trusted advisor, understanding client needs and aligning them with solutions
• Identify upsell and cross-sell opportunities to drive revenue growth and increase account value

Required Qualifications:

• 5+ years of experience in customer-facing B2B software sales, ideally focused on SMB
• Demonstrated ability to own complex customer relationships end-to-end and deliver measurable business results
• Strong commercial acumen with a track record of meeting or exceeding revenue, renewal, and expansion targets
• Operational excellence in CRM systems (e.g., Salesforce) and data-driven sales practices