Account Manager

Job Summary

A company is looking for an Account Manager to drive customer retention and revenue expansion within an assigned book of business.

Key Responsibilities

• Own the renewal process for assigned accounts and proactively mitigate churn risk
• Identify and support upsell and cross-sell opportunities to expand revenue
• Develop and maintain long-lasting customer relationships through consistent engagement

Required Qualifications

• Bachelor's Degree or equivalent work experience required
• A minimum of two years experience as a SaaS Account Manager is preferred
• Self-motivated and proactive with the ability to complete projects on time
• Ability to work in a fast-paced environment and manage multiple projects simultaneously
• Must have a reliable internet connection of at least 10Mbps down