Account Manager

Job Summary

A company is looking for an Account Manager to manage and grow a portfolio of existing customers, focusing on revenue retention and account expansion.

Key Responsibilities

• Own gross revenue retention for assigned accounts, ensuring renewals and mitigating churn
• Execute structured account planning to identify and drive expansion opportunities
• Collaborate with Customer Success and cross-functional teams to ensure effective program execution and customer outcomes

Required Qualifications

• Experience in account management or related field
• Proven track record of managing customer relationships and driving revenue growth
• Ability to analyze data and develop actionable strategies
• Strong understanding of customer success and retention strategies
• Familiarity with CRM systems and performance tracking metrics