Account Manager

Job Summary

A company is looking for an Account Manager to build strong, long-term relationships with clients and ensure their success with the company's products and services.

Key Responsibilities

• Serve as the primary point of contact for assigned customer accounts
• Drive customer adoption, engagement, and overall satisfaction while managing renewals
• Identify and develop upsell and cross-sell opportunities while coordinating with internal teams

Required Qualifications

• 3+ years of experience in account management, customer success, or a client-facing role
• Demonstrated experience managing a portfolio of customer accounts
• Experience working with cross-functional teams to deliver customer solutions
• Proven track record of supporting customer renewals and revenue growth
• Familiarity with CRM systems and account management tools