Account Manager

Job Summary

A company is looking for an Account Manager to join their Account Management team.

Key Responsibilities

• Identify upsell opportunities and maintain routine contact with customers via phone, online meetings, and email
• Develop and nurture relationships with existing customers to ensure satisfaction and prevent churn
• Manage the sales cycle, including pipeline management, negotiation, and contract closure, while meeting or exceeding sales targets

Qualifications and Requirements

• Proven track record of success in sales, preferably within the software or technology industry
• Experience selling to manufacturing customers and understanding manufacturing processes is highly desirable
• Knowledge of manufacturing software is helpful but not required
• Bachelor's degree is highly desirable
• Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite