Account Manager

Job Summary

A company is looking for an Account Manager to own and grow a portfolio of customer accounts.

Key Responsibilities

• Own a book of business with responsibility for customer retention, renewals, and expansion
• Lead renewal motions from planning through close, including stakeholder coordination and contract execution
• Identify and close upsell and cross-sell opportunities across existing accounts

Required Qualifications

• 4+ years of experience in SaaS account management or a similar customer-facing commercial role
• Proven success owning renewals and driving growth within existing customer accounts
• Experience engaging customers on enterprise AI adoption and translating technical AI concepts into relevant business outcomes
• Ability to build credibility and maintain relationships with AI-focused stakeholders
• Familiarity with the software development lifecycle and understanding of developer culture