Account Manager

Job Summary

A company is looking for an Account Manager to manage and grow a portfolio of customers in a SaaS environment.

Key Responsibilities

• Own Net Revenue Retention (NRR) and drive expansion, renewal, and retention targets
• Identify up-sell and cross-sell opportunities, progressing them to close
• Build and maintain a healthy expansion pipeline and manage renewal cycles effectively

Required Qualifications

• 4-8+ years in mid-market SaaS Account Management, Customer Success, or Sales
• Proven track record of identifying and closing expansion opportunities
• Experience owning revenue targets related to NRR, expansion, or renewals
• Strong commercial acumen and negotiation skills
• Proficiency with CRM tools and collaboration software