Account Manager

Job Summary

A company is looking for an Account Manager to oversee a portfolio of customers and drive revenue growth.

Key Responsibilities

• Own Net Revenue Retention (NRR) and achieve expansion, renewal, and retention targets
• Identify and close up-sell and cross-sell opportunities while managing renewal cycles
• Collaborate cross-functionally to deliver customer outcomes and refine account management processes

Required Qualifications

• 4-8+ years of experience in mid-market SaaS Account Management, Customer Success, or Sales
• Proven ability to independently identify and close expansion opportunities
• Experience in managing revenue targets such as NRR, expansion, or renewals
• Strong commercial acumen and negotiation skills
• Proficiency with CRM and productivity tools, such as Hubspot, Salesforce, and MS Office Suite