Account Manager

Job Summary

A company is looking for an Account Manager to oversee and grow a portfolio of customers in a high-impact SaaS environment.

Key Responsibilities

• Own Net Revenue Retention (NRR) and deliver against expansion, renewal, and retention targets
• Identify up-sell and cross-sell opportunities and progress them to close
• Build and maintain a healthy expansion pipeline against quota

Required Qualifications

• 4-8+ years in mid-market SaaS Account Management, Customer Success, or Sales
• Proven track record of independently identifying and closing expansion opportunities
• Experience owning revenue targets (NRR, expansion, or renewals)
• Strong commercial acumen and negotiation skills
• Proficiency with CRM tools and collaboration tools