Account Manager

Job Summary

A company is looking for an Account Manager to manage a high-value portfolio of hotel properties across North America.

Key Responsibilities

• Manage a high-value portfolio of hotel customers, serving as their primary contact
• Build strong relationships with key customer stakeholders through regular touchpoints and strategic reviews
• Act as a strategic advisor to help customers optimize operations and identify upsell opportunities

Required Qualifications

• 3-5 years of hospitality industry experience in operational roles such as Revenue Manager or General Manager
• Strong understanding of hotel operations, including revenue management and property management systems
• Experience in the North American hospitality market with knowledge of regional customer needs
• Ability to learn technology platforms quickly and translate technical concepts into practical solutions
• Self-motivated and capable of managing multiple accounts and projects in a remote environment