Account Manager

Job Summary

A company is looking for an Account Manager to drive renewals and expansion for existing customers.

Key Responsibilities

• Own the full lifecycle of customer renewals, from early outreach through contract execution
• Lead commercial renewal conversations, including pricing discussions, contract terms, and negotiations
• Identify and pursue upsell and expansion opportunities during renewal cycles

Required Qualifications

• 2-4 years of experience in renewals, account management, or customer success with commercial responsibility
• Experience working in a B2B SaaS environment
• Comfort negotiating pricing and contract terms with customers
• Familiarity with CRM tools (Salesforce or similar)
• Understanding of SaaS metrics such as ARR, churn, and net revenue retention