Account Manager

Job Summary

Account Manager, responsible for managing client relationships and driving growth in a full-time remote role across the APAC region.

Key Responsibilities

• Oversee client account performance and address issues proactively
• Identify upselling opportunities and coordinate with internal teams to resolve client concerns
• Develop and execute client success plans aligned with business objectives

Required Qualifications

• 5-7 years of experience in account management, sales, or customer success in fintech or SaaS
• Knowledge of the cards and payments industry
• Strong time management and multitasking skills
• Fluency in Mandarin/Cantonese and English
• Ability to work under pressure and focus on successful outcomes