Account Manager

Job Summary

Account Manager, responsible for managing client accounts in a full-time remote position, focusing on relationship building, account growth, and ensuring client satisfaction.

Key Responsibilities

• Serve as the primary point of contact for assigned client accounts, fostering strong relationships and understanding their business goals
• Collaborate with internal teams to develop and execute client KPIs, monitor performance, and implement improvements
• Track account performance, maintain accurate records in CRM systems, and support upsell and cross-sell initiatives

Required Qualifications

• 5+ years of experience in account management, sales, or customer-facing roles; healthcare experience preferred
• Bachelor's degree in Business Administration, Sales, Marketing, or a related field preferred
• Experience working cross-functionally in a fast-paced environment
• Familiarity with value-based care models is a plus
• Experience with CRM tools such as Salesforce preferred