Account Manager

Job Summary

Account Manager, responsible for managing the full customer lifecycle in a fully remote, salaried position, coordinating customer engagements and internal resources to ensure successful execution of digital infrastructure deals.

Key Responsibilities

• Build and maintain strong relationships with clients to meet their needs and expectations
• Coordinate with internal resources to achieve engagement objectives and provide regular updates on open leads and deals
• Maintain documentation in Salesforce and proactively address potential engagement risks

Required Qualifications

• Experience in project management or customer support roles
• Strong organizational skills with the ability to manage multiple priorities
• Experience in maintaining documentation and reporting in Salesforce
• Ability to work effectively in a remote and dynamic environment
• Familiarity with digital infrastructure or related industries