Account Manager

Job Summary

Focused on enhancing club relationships, the full-time remote Account Manager will manage a portfolio of club partners, ensuring effective implementation of the SportsRecruits platform, driving renewals, and identifying growth opportunities.

Key responsibilities

• Serve as the main point of contact for assigned clubs, managing relationships and leading renewal conversations
• Guide clubs through onboarding and implementation, monitoring account health and addressing potential risks
• Collaborate with cross-functional teams to enhance the customer experience and advocate for club needs

Required qualifications

• 1-2 years of experience in Account Management, Sales, Customer Success, or Client Services
• Proven ability to manage and grow customer relationships
• Experience working in a CRM, preferably Salesforce
• Understanding of the youth sports ecosystem or college athletic recruiting landscape is a plus
• Familiarity with tools like Zendesk and HubSpot is beneficial