Account Manager

Job Summary

Managing a defined scouting and growth pipeline of high-potential Pre-Professional sellers, the full-time remote Account Manager will drive adoption, retention, and graduation into higher-value tiers while blending proactive outreach and data insights.

Key responsibilities

• Drive proactive engagement to discover and manage a targeted portfolio of high-potential Pre-Professional sellers
• Establish relationships with Pre-Professional sellers and guide them through their transition into the Professional tier
• Track seller readiness, progress, and graduation outcomes through accurate CRM logging and data insights

Required qualifications

• 2-4 years of experience in customer success, account management, or portfolio growth roles
• Demonstrated success driving retention, adoption, and revenue growth in a SaaS or marketplace
• Experience with HubSpot, G Suite, Tableau, and Outlook
• Validated ability to identify and cultivate emerging customer potential
• Exceptional communication and storytelling skills