Account Manager

Job Summary

Managing communication for a targeted list of Workers' Compensation and Health Plan accounts, the full-time remote Account Manager will provide day-to-day client support, facilitate implementation meetings, and lead regular performance reviews while collaborating with internal teams.

Key responsibilities

• Manage communication and resolve issues for assigned client accounts, focusing on account growth and development
• Facilitate implementation meetings, configure client profiles, and coordinate go-live requirements
• Generate and distribute performance metrics while assisting with the sales pipeline and contract renewals

Required qualifications

• Preferred Associate's or Bachelor's Degree
• 2-3 years of experience in Account Management or related support roles
• Clinical experience (LPB, RN, or CPHT) is preferred
• Experience in Workers' Comp, Health Plan, or Managed Care environments is preferred
• Proficiency in navigating web-based systems effectively