Account Manager

Job Summary

Experienced and self-directed, the full-time remote Account Manager will lead customer and partner engagement strategies, managing a portfolio of over 600 existing customers while driving revenue growth and retention.

Key responsibilities:

• Manage a robust portfolio of existing customers and a pipeline of active leads across SMB, Mid-Market, and Channel Partner segments
• Collaborate with a regionally aligned Customer Engineer to influence stakeholders and orchestrate complex deals
• Drive customer outcomes and ensure retention while identifying opportunities for revenue growth

Required qualifications:

• Proven experience in account management or customer success roles
• Strong understanding of customer engagement strategies and revenue growth initiatives
• Ability to influence stakeholders and manage complex deals effectively
• Experience working with SMB, Mid-Market, and Channel Partner segments
• Willingness to travel occasionally for industry conferences and customer events