Account Manager

Job Summary

Managing a portfolio of client accounts, the full-time Account Manager will ensure exceptional service and support while collaborating with internal teams to enhance client satisfaction and retention.

Key responsibilities:

• Serve as the primary point of contact for assigned clients, addressing their needs and building strong relationships
• Ensure timely and high-quality service delivery, responding to inquiries and resolving issues efficiently
• Proactively manage daily account activities and collaborate with cross-functional teams on service upgrades and new business opportunities

Required qualifications:

• Bachelor's degree in Business, Marketing, or a related field
• 3+ years of experience in account management or client success
• Proven ability to build and maintain strong client relationships
• Experience with CRM tools such as Salesforce and Microsoft Office
• Strong organizational skills with the ability to manage multiple accounts simultaneously