Account Manager

Job Summary

Managing the day-to-day relationship between marketing teams and the studio, the remote Account Manager will oversee brief management, project tracking, and stakeholder communication while ensuring smooth workflow across business units.

Key responsibilities

• Manage a portfolio of active briefs from intake through delivery, ensuring projects are tracked and delivered to agreed SLAs
• Build strong relationships with marketing stakeholders, serving as a proactive day-to-day contact
• Collaborate with Integrated Project Managers to coordinate production milestones and manage dependencies for seamless delivery

Required qualifications

• Experience in account management, client services, or project management in a creative or marketing environment
• Strong organizational skills with the ability to manage multiple concurrent workstreams
• Familiarity with project management or workflow systems such as OMG, Workfront, or Asana
• Understanding of creative production workflows in a multi-channel content environment
• Interest or familiarity with higher education or healthcare marketing is a plus