Account Manager

Job Summary

Managing a portfolio of clients, the full-time Account Manager will develop professional relationships, drive customer retention, and promote digital marketing services while working remotely.

Key responsibilities

• Manage assigned accounts with a focus on revenue growth and retention while providing exceptional customer service
• Perform monthly reporting calls with clients and assess website and marketing services to ensure quality standards
• Promote and sell additional marketing and add-on website services, providing product training and consulting on best practices

Required qualifications

• 2+ years of customer service experience
• 1+ year of digital marketing experience preferred
• Experience working with a CRM preferred
• Proficient in Microsoft Word, Excel, and Outlook with a working knowledge of Google Apps
• Strong technical aptitude and ability to learn quickly