Account Manager

Job Summary

To support customer success in their digital transformation journeys, the full-time remote Account Manager will manage and grow a portfolio of assigned customer accounts, develop strong relationships, and drive retention and upsell opportunities.

Key responsibilities

• Manage and grow a portfolio of assigned customer accounts
• Develop strong relationships with key stakeholders and serve as a trusted advisor
• Conduct regular business reviews to align Minitab solutions with customer objectives

Required qualifications

• 2-3 years of experience in Account Management, Inside Sales, or SaaS sales
• Proven ability to build relationships and grow existing accounts
• Experience achieving or exceeding revenue, renewal, or account growth goals
• Familiarity with manufacturing software or quality management solutions preferred
• Bachelor's degree preferred; Associate degree or equivalent experience considered