Account Manager

Job Summary

Building strong client relationships, the full-time remote Account Manager will manage day-to-day project-level needs, develop quotes, and collaborate with delivery teams to ensure customer satisfaction.

Key responsibilities

• Master Dynata products and services to effectively meet client needs and project requirements
• Respond to customer inquiries and coordinate resources to execute bids successfully
• Collaborate with sales and client service teams to drive positive outcomes and identify competitive insights

Required qualifications

• Experience working with CRM systems (e.g., Salesforce) and web conferencing software (e.g., GoToMeeting, WebEx)
• Proven ability to build and maintain strong client relationships
• Expert proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Strong pipeline management skills
• Ability to uncover additional client needs beyond initial project details