Account Manager

Job Summary

Driving growth through client relationship management, the full-time remote Account Manager will expand customer adoption, protect revenue, and identify upsell opportunities within their book of business.

Key responsibilities

• Increase net dollar retention through proactive upsells and strong relationship management
• Lead client contract renewals to expand Annual Recurring Revenue and strengthen partnerships
• Identify and close new opportunities within assigned accounts to support a land and expand strategy

Required qualifications

• Post-secondary degree, preferably in business or a related field
• 1-2 years of experience managing client relationships and driving revenue growth
• Strong time management and organizational skills
• Outgoing and personable nature with a sales-driven attitude
• Ability to thrive in a dynamic, fast-paced environment