Account Manager

Job Summary

Managing a portfolio of existing clients, the full-time Account Manager will drive renewals, identify upsell opportunities, and collaborate with cross-functional teams to ensure client satisfaction and success with the Litify platform.

Key responsibilities

• Manage client relationships to ensure retention and satisfaction
• Identify and drive upsell opportunities aligned with client goals
• Consult and strategize with clients to enhance their business using Litify

Required qualifications

• Bachelor's degree from an accredited university
• 2-5 years of experience in a SaaS account management or customer-facing role
• Strong sales instincts and ability to build trusted client relationships
• Experience presenting to executive-level stakeholders
• Familiarity with Salesforce or other CRM platforms preferred