Account Manager

Job Summary

Managing a portfolio of current Configure One customers, the full-time Account Manager will drive renewals, expansions, and upsell opportunities remotely while acting as a trusted advisor to maximize customer value and growth.

Key responsibilities

• Own and manage relationships with an assigned book of current Configure One customers
• Drive renewals, expansions, and upsell opportunities to consistently grow Annual Recurring Revenue (ARR)
• Deliver product demonstrations and business value presentations via web and occasional in-person meetings

Required qualifications

• Bachelor's degree or equivalent professional experience
• Industry knowledge in manufacturing, industrial equipment, or specialty vehicles preferred
• Experience in complex SaaS outside sales, especially CPQ or ERP-related solutions preferred
• Proven ability to sell to engineering, operations, and IT stakeholders, including C-suite executives
• Demonstrated success in outbound prospecting and pipeline development