Account Manager

Job Summary

Managing a portfolio of early-stage customers, the full-time Account Manager will focus on expanding and retaining client relationships, serving as the primary contact for post-sale discussions and ensuring alignment between customer needs and Vanta's solutions in a remote setting.

Key responsibilities

• Develop and maintain strong relationships with assigned accounts, acting as a trusted advisor and strategic partner
• Manage the entire sales cycle for expansion and renewal opportunities, negotiating and collaborating with internal resources as needed
• Accurately forecast monthly expansion and churn, maintaining a clean SFDC instance with rigorous pipeline hygiene

Required qualifications

• 3+ years of experience in customer management or sales
• Strong ability to prospect and build pipeline independently
• Exceptional communication skills for both internal and customer-facing interactions
• Highly motivated with a sense of urgency and adaptability
• Experience in security and compliance is desirable but not mandatory