Account Manager

Job Summary

Focused on delivering exceptional client experiences, the full-time remote Account Manager will manage client communications, uphold service standards, and ensure operational proficiency in travel services while adapting to changing requirements.

Key responsibilities

• Uphold high standards of client service and maintain strong relationships with key accounts
• Review service requests and ensure all options are accurate and delivered on time
• Resolve issues and provide guidance to meet client needs and expectations

Required qualifications

• 3-5 years of professional experience in a client-serving role
• Bachelor's degree required
• Experience in travel, logistics, GDS Sabre, or hospitality industry preferred
• Familiarity with Salesforce or other major CRM platforms is a plus
• Passion for building relationships and collaborating within a team environment