Account Manager

Job Summary

Building strong, long-term relationships with clients, the full-time Account Manager will serve as the primary point of contact for assigned accounts, driving customer satisfaction and identifying growth opportunities while working remotely.

Key responsibilities

• Serve as the primary point of contact for assigned customer accounts
• Drive customer adoption, engagement, and overall satisfaction
• Identify and develop upsell and cross-sell opportunities

Required qualifications

• 3+ years of experience in account management, customer success, or sales
• Demonstrated experience managing a portfolio of customer accounts
• Proven track record of supporting customer renewals and retention
• Experience in a B2B environment, preferably in SaaS or technology
• Familiarity with CRM systems and account management tools