Account Manager

Job Summary

Owning and growing relationships with existing customers, the full-time remote Account Manager will blend account management and consultative sales to drive revenue growth by selling new products and features while collaborating with healthcare stakeholders and internal teams.

Key responsibilities

• Manage and expand a portfolio with significant annual recurring revenue (ARR) responsibility
• Collaborate with internal teams to resolve issues and enhance customer experiences
• Drive customer retention and adoption while navigating multi-stakeholder sales cycles

Required qualifications

• 5+ years of experience in Account Management, Sales, or Customer Growth within a SaaS environment
• Proven track record of expanding revenue within an existing customer base
• Strong consultative selling and discovery skills
• Experience managing accounts within channel partnerships or similar commercial structures
• Familiarity with CRM tools for managing accounts and forecasting