Account Manager

Job Summary

Owning a named portfolio of 150-180 accounts, the full-time Account Manager will manage client relationships, diagnose account health, and lead pricing conversations while working remotely.

Key responsibilities

• Segment and prioritize account portfolios daily to address at-risk clients first
• Establish and maintain strong relationships with clients, ensuring they understand the value of the services provided
• Lead retention and pricing discussions by highlighting program value and identifying gaps before considering concessions

Required qualifications

• 5-10 years of experience in B2B sales or account management with a proven track record of retention and revenue accountability
• Experience in pricing conversations, particularly in calculating offers without assistance
• Background in fleet, fuel card, fintech, or payments; SaaS, telecom, or insurance renewals are also relevant
• Proficiency in Salesforce and Salesloft or similar tools for managing client interactions and pipeline
• Experience coordinating responses to RFPs/RFIs under time constraints