Account Manager
Job Summary
Managing client relationships remotely, the full-time Account Manager will focus on onboarding, retention strategies, and conducting quarterly business reviews while serving clients across multiple states including Pennsylvania, Massachusetts, and New Jersey.
Key responsibilities
- Onboard new clients and ensure a smooth transition into services
- Develop and implement retention strategies to enhance client satisfaction
- Conduct quarterly business reviews to assess client needs and service effectiveness
Required qualifications
- Proven experience in account management or client relations
- Strong understanding of business development principles
- Ability to work independently in a remote environment
- Familiarity with CRM software and client reporting tools
- Relevant degree or equivalent experience in a related field
Complete Job Description
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