Account Manager
Job Summary
Managing a portfolio of EHR Go accounts, the full-time Account Manager will build relationships with faculty and students, coordinate issue resolution, and identify upselling opportunities while working remotely.
Key responsibilities:
- Build and maintain relationships with faculty and account contacts to address needs and recommend product solutions
- Develop account knowledge to secure renewals and identify growth opportunities through proactive communication
- Conduct product demonstrations and collaborate with the EHR Go team to support customer success and account growth
Required qualifications:
- Bachelor's degree required
- Experience in higher education sales required
- Proficiency with Salesforce and other web applications
- Experience working with educational publishers such as Elsevier, McGraw Hill, or Pearson is strongly preferred
- Strong relationship-building skills and a customer-focused mindset
Complete Job Description
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