Account Manager

Job Summary

To support a growing sales team, the full-time Account Manager will focus on acquiring new customers through outbound sales, managing a portfolio of clients, driving customer adoption, and identifying growth opportunities in a remote environment.

Key Responsibilities:

• Own, manage, and grow an assigned portfolio of customers, serving as the primary point of contact
• Drive customer adoption and engagement by increasing card activation and overall platform usage
• Identify upsell and cross-sell opportunities by introducing additional products and solutions

Required Qualifications:

• 5+ years of Account Management, Customer Success, or relationship-based sales experience
• Proven experience managing and growing an existing portfolio of customers
• Strong ability to identify upsell, cross-sell, and retention opportunities
• Experience with CRM and sales tools such as Salesforce or Salesloft is a plus
• Self-motivated and results-driven, with the ability to manage multiple customer relationships