Account Manager

Job Summary

Managing relationships with value-added reseller (VAR) partners, the full-time Account Manager will execute the go-to-market strategy for a large U.S.-based Tier-1 service provider account, driving purchase orders, revenue, and customer engagement objectives remotely.

Key responsibilities

• Develop strategic and commercial plans with VAR partners, integrating Ciena's hardware, software, and services portfolio
• Facilitate alignment between the Tier-1 service provider, VAR partners, and Ciena global sales leadership
• Own the forecasting process to align demand with supply chain and demand planning teams

Required qualifications

• Bachelor's degree required; advanced business degree or equivalent experience preferred
• 5+ years in a telecom/networking sales or sales operations role with a proven track record of creating account plans
• Experience with Tier-1 service provider purchasing, supply chain, and inventory management processes
• Telecom infrastructure experience, preferably in optical and/or routing and switching
• Experience in forecasting and demand planning of networking and computer hardware, including CRM systems like Salesforce