Account Manager

Job Summary

Building strong client relationships, the full-time remote Account Manager will manage day-to-day project needs, deliver quotes, and collaborate with internal teams to ensure exceptional customer satisfaction.

Key responsibilities

• Serve as the primary interface with customers, coordinating project quotes and transitions into field surveys
• Develop deep knowledge of Dynata products and services to effectively address client needs and uncover additional business opportunities
• Collaborate with sales and client service teams to drive outstanding outcomes and maintain high levels of customer responsiveness

Required qualifications

• Proven experience in account management or customer service roles
• Strong understanding of project management principles and client relationship building
• Ability to work collaboratively and negotiate effectively
• Demonstrated ability to anticipate client needs and provide innovative solutions
• Familiarity with data-driven decision-making and market insights