Account Manager

Job Summary

Working remotely in a full-time capacity, the Account Manager will manage relationships with business partners, provide exceptional customer service, and resolve issues while ensuring accurate reporting and accounting functions.

Key responsibilities

• Manage existing relationships and daily transactions with critical business partners
• Service assigned accounts efficiently while delivering high-quality customer support
• Resolve and deescalate issues for assigned accounts, escalating critical matters as necessary

Required qualifications

• 1 - 2 years of experience with Microsoft Excel and Outlook
• Database management experience is preferred
• Proven ability to adapt to changing priorities and processes
• Strong organizational and time management skills
• Willingness to learn and be coachable