Account Manager

Job Summary

Owning a portfolio of customer relationships, the full-time remote Account Manager will ensure clients realize meaningful value from their partnership by developing strategic account plans, building trusted relationships, and driving customer success.

Key responsibilities

• Take full ownership of assigned customer relationships, account health, and overall customer experience
• Develop and execute strategic account plans to position the company as a trusted partner
• Analyze customer data to identify savings opportunities and demonstrate measurable value

Required qualifications

• 3-5+ years of account management, customer success, or related experience
• Demonstrated ability to independently manage and retain customer relationships
• Experience developing and executing strategic account plans
• Strong analytical skills with the ability to translate data into meaningful recommendations
• Knowledge of healthcare, supply chain, logistics, or SaaS environments preferred