Account Manager
Job Summary
Managing a portfolio of biopharma, biotech, and CRO clients, the full-time Account Manager will oversee pre-award planning, account governance, and client relationship management while working remotely.
Key responsibilities
- Partner with Sales and clients during pre-award phases to scope and structure the portfolio of work
- Own the senior client relationship and establish account governance rhythms to ensure alignment on priorities and performance
- Serve as the primary window for clients into their full body of work, maintaining real-time visibility across all active engagements
Required qualifications
- 5+ years in account management, program/project management, customer success, or operations, preferably in life sciences
- Experience managing multi-project client portfolios with a consolidated view across concurrent engagements
- Proven ability to translate pre-sale commitments into operational plans and measurable outcomes
- Demonstrated experience in client relationship governance and executive-level account reviews
- Strong analytical and organizational skills, effective in fast-moving environments
Complete Job Description
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