Account Manager

Job Summary

Managing a portfolio of existing customers, the full-time remote Account Manager will drive customer retention, expansion, and revenue growth by building executive-level relationships and identifying new business opportunities within assigned accounts.

Key Responsibilities

• Effectively renew, upsell, and cross-sell within an assigned book of business while driving net-new ARR growth
• Identify and generate expansion pipeline opportunities within existing accounts, fostering enterprise growth
• Develop and maintain strategic account plans aligned with customer objectives and retention goals

Required Qualifications

• Bachelor's Degree in Sales, Business Administration, or a related field, or equivalent experience
• Four or more years of experience in Enterprise SaaS sales and Account Management
• Proven track record of driving renewals and expansion revenue within existing customer accounts
• Experience with CRM and forecasting platforms such as SFDC and Clari
• Strong executive presence with exceptional relationship-building and presentation skills