Account Manager
Job Summary
Managing a portfolio of growth accounts, the full-time Account Manager will drive retention and expansion by serving as the primary contact for customers, understanding their goals, and managing renewals and risks remotely.
Key responsibilities
- Own day-to-day relationships with assigned customers and serve as their primary point of contact
- Identify and drive expansion opportunities, including increased usage and new products
- Maintain disciplined CRM hygiene, account plans, and follow-up actions
Required qualifications
- 1-3 years of experience in Account Management, Customer Success, Sales, or a client-facing role
- Strong communication and relationship-building skills
- Ability to manage multiple priorities across a portfolio of growth accounts
- Commercial curiosity and comfort discussing pricing and contracts
- SaaS or API experience is a plus
Complete Job Description
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