Account Manager
Job Summary
To lead customer and partner engagement globally, the fully remote Account Manager will manage a portfolio of over 600 existing customers and a large pipeline of active leads, focusing on revenue growth and retention.
Key responsibilities
- Manage and nurture relationships with a diverse portfolio of customers, ensuring satisfaction and retention
- Drive revenue growth by influencing stakeholders and orchestrating complex deals
- Collaborate closely with a regionally aligned Customer Engineer to achieve customer outcomes and business objectives
Required qualifications
- Proven experience in account management or customer success roles, preferably in the technology sector
- Strong understanding of the SMB market segment and customer engagement strategies
- Ability to influence and negotiate with stakeholders at various levels
- Experience working with cross-functional teams to drive customer success
- Willingness to travel occasionally for industry conferences and customer events
Complete Job Description
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