Account Manager

Job Summary

To support a growing Account Management function, the full-time remote Account Manager will own key accounts, manage contract renewals, and proactively identify opportunities to enhance net revenue retention through strategic add-ons and collaboration with cross-functional teams.

Key Responsibilities

• Own the commercial aspects of key accounts, including contract renewals and pricing discussions
• Identify and execute strategies to grow net revenue retention (NRR) through opportunity management
• Negotiate contract renewals and manage inbound cancellation requests while collaborating with Customer Success and Finance

Required Qualifications

• At least two years of experience in contract renewals
• Proven negotiation skills with the ability to handle pricing uplift conversations
• Strong organizational and multitasking abilities for managing multiple accounts
• Collaborative mindset, comfortable working with cross-functional teams
• Experience with HubSpot preferred; proficiency in Microsoft Excel required