Account Manager
Job Summary
Driving client engagement, the hybrid Account Manager will manage a portfolio of clients, develop retention strategies, and ensure high satisfaction levels to support renewals and long-term partnerships in Dallas, TX.
Key responsibilities
- Develop and execute strategies to increase program participation and client retention
- Manage client relationships, proactively addressing issues and ensuring a positive client experience
- Collaborate with internal teams to deliver programs according to customer needs and objectives
Required qualifications
- Bachelor's Degree
- Minimum of 5 years of sales experience in Health and Benefits or digital industries
- Ability to understand and align programs with client budgets and needs
- Experience in developing and overseeing customer retention campaigns
- Proficient in running and interpreting reports for leadership presentations
Complete Job Description
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