Account Manager
Job Summary
Owning a portfolio of enterprise accounts, the remote Account Manager will manage the post-sale lifecycle, focusing on renewals, expansions, and driving customer success through strategic partnerships with Sales and Customer Success teams.
Key responsibilities
- Build and maintain relationships with key stakeholders across assigned accounts to drive upsell and cross-sell opportunities
- Lead executive business reviews and translate platform data into actionable insights for C-suite stakeholders
- Forecast renewal and expansion revenue accurately in Salesforce while ensuring high customer retention rates
Required qualifications
- 6+ years in Account Management, Sales, or a quota-carrying role in B2B SaaS
- Proven track record of meeting or exceeding growth and retention targets on enterprise accounts ($100K+ ACV)
- Strong executive presence and experience engaging with VP and C-level stakeholders
- Experience managing complex, multi-stakeholder accounts with long sales cycles
- Strong understanding of Salesforce and its ecosystem, preferably with experience in SaaS platforms
Complete Job Description
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