Account Manager - Amazon Specialist

Job Summary

To support a growing portfolio, the full-time Account Manager - Amazon Specialist will manage 18-25 brands primarily on Amazon, focusing on client retention, revenue growth, and strategic partnerships while working remotely.

Key responsibilities

• Own client relationships and retention by proactively managing a portfolio of brands, ensuring high satisfaction and advocacy
• Identify and close upsell opportunities, shifting client perception from cost to investment through data-backed storytelling
• Lead strategic initiatives and internal teams, orchestrating onboarding and driving unified goals across cross-functional pods

Required qualifications

• Proven experience in account management with a strong focus on Amazon marketplace dynamics
• High emotional intelligence and ability to build strategic partnerships that enhance client retention
• Demonstrated success in identifying revenue opportunities and aligning client goals with service offerings
• Strong analytical skills to distill complex data into clear narratives for executive stakeholders
• Familiarity with tools such as Seller Central, TACoS, and relevant advertising platforms like Walmart Connect or TikTok Shop